'http://www.rxfitnessequipment.com/ - Tim and Darci Adams of RX Fitness Equipment in Thousand Oaks, California have been in the fitness industry for many years, helping people get fit and healthy. As the new RX Fitness Equipment store opens its doors to the public for the first time, our friend Rita takes the opportunity to ask Tim a few questions. Rita: \"Hi. Good news for businesses. Tim and Darci Adams now have their own equipment store called RX Fitness.\" \"Tim, I\'m excited for you guys. Great to be here this morning.\" Tim: \"Hi. I am super excited.\" Rita: \"Why your own business?\" Tim: \"You know, after doing this for twenty seven years, I felt like it was time to go out on my own and do it the right way, every single time. It\'s just so important.\" Rita: \"What do you call the right way?\" Tim: \"The right way is giving a hundred percent satisfaction guaranteed to your customers. Following up with them, making sure they get their products and they are happy with their products, whether it\'s a business that\'s, you know, Baxter or Amgen or whether it\'s a small training facility. I really want to take care of them.\" Rita: \"You know, I\'ve been a customer of yours for twenty years as you know. They don\'t know. but I can attest to the fact that you are a trustworthy guy who really wants your clients to get the best deal and have the equipment that\'s going to make them feel fantastic.\" Tim: \"Sure.\" Rita: \"What\'s so important about customer service?\" Tim: \"Customer service is everything, especially in a business. In a business they really care about price in the beginning but after they have the product they really care more about who\'s standing behind it, who\'s taking care of the product. And that\'s where we come in. And we say we\'ve taken care of all that for you. Your warranty is good, your stuff is fixed, and you\'re ready to go.\" Rita: \"OK, I know this is a common question, but why do you call it RX Fitness?\" Tim: \"Because I am Prescription Fitness. Over 80% of my business is referral. I have a little prescription pad that I give the therapist and trainers and even sometimes doctors and they write down exactly what they want their people to have. They come in they get the discount and they feel really safe about being here, in my store now.\" Rita: \"So some business is going to set up a workout room in their, let\'s say, corporate offices for their employees.\" Tim: \"Yeah.\" Rita: \"Then they would just have somebody write down exactly the equipment that they need. Or would you go out there with them as well?\" Tim: \"I typically show up on site. I do a measurement. I do an AutoCad program for them. We show them everything that they need. We figure out what their budget is, and we really try and help them. It\'s so important to give them the right product. And we make sure they know right up front that if half their Cardio isn\'t being used we\'ll take it right back and give you something else.\" Rita: \"Well, I know you are a man of your word, so I think it is a smart business decision to shop RX Fitness.\" RX Fitness Equipment employees a qualified, professional staff to answer any questions and address any concerns you may have, both before and after purchase. Call us at (805) 409-8340 anytime or email us at the address below. Someone will be on hand to answer your questions as quickly as possible. RX Fitness thrives on the power of support and customer service, which is why we will always be here to help. RX Fitness Equipment 2388-2 E Thousand Oaks Blvd Thousand Oaks, CA 91362 (805) 409-8340 Email: [email protected] Visit Our Website: http://www.rxfitnessequipment.com Subscribe to our YouTube channel: http://www.youtube.com/subscription_center?add_user=RXFitnessEquipment Visit our YouTube channel: https://www.youtube.com/user/RXFitnessEquipment Find us on Facebook https://www.facebook.com/Rxfitnessequipment Share this video: https://www.youtube.com/watch?v=9we3aTIonxg'
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